TOEFL Test being exclusively rated by India - Online TOEFL Rater ETS Employee Review

1.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work at home and that's about it!

Cons

Company has now abandoned the United States rater pool and created a Sweatshop type office in Delhi, India to score the TOEFL Test. These raters are not qualified to score this test and get paid a small fraction of former US raters. ETS continues to charge more for this test and then disappointingly delivers a terrible product and tries to pinch pennies to loyal employees. This is now a scam and an embarrassment to the education community. Do not take this inferior test, as there are very underqualified people with no experience scoring it. To each their own.

Explore other reviews about ETS

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Intelligent, caring, hardworking, professional co-workers

Cons

I'm told they have greatly changed since, new CEO

2
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

1
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