Impersonal & lowered rater pay with no reason - Anonymous employee ETS Employee Review

1.0
Aug 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and used to pay adequately, but no pros other than that

Cons

ETS sent an impersonal, robotic email to GRE raters in January 2018 lowering their pay from $20/hour to $15/hour. There was no warning and no apology -- just a link to a survey about whether or not we wanted to continue working there. The GRE scoring "team" was robotic at best and their policies were 100% opaque. Training was minimal. Feedback was minimal. Work was brain-numbing and you have no idea how you are doing. No information about advancement opportunities. You do not feel like a human working for them.

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5.0
Mar 5, 2025
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CEO approval
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Pros

ETS have a group of outstanding researchers

Cons

like all other industries, it has to face AI impacts

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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