TOEFL Rater who got screwed - Anonymous employee ETS Employee Review

1.0
Jan 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of at the moment

Cons

Perhaps you miss the good old days when you could slave away at a Dickensian workhouse, or labor in the backbreaking cotton fields of Ol' Dixie? Maybe you wish you were back in the time of the Pharoahs, helping to build one of those awesome pyramids? Well, look no farther than ETS. This is a company where you can work your very hardest for over five years without a pay raise and then be rewarded with a .... ((((drum roll)))) .... pay CUT!!! And they'll throw in a few reduced hours and nasty comments from scoring leaders who have undoubtedly become embittered by working for a soulless corporation for too many years. Yes, all this can be yours ... so don't hesitate to apply for a scoring job here. Oh, and you'll have the great responsibility of making decisions that can ultimately affect a test-taker's entire future, once a minute, knowing that every decision could be overseen and criticized by a faceless supervisor and possibly lead to your immediate termination if you make the wrong one. But what the hey ... those slaves on the pyramids could have laid a stone wrong and the whole structure would have come toppling down, and they worked for nothing.

Explore other reviews about ETS

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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