Does Not Value Most Employees - Test Rater ETS Employee Review

2.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Work-at-home scoring job. Pay per hour used to be better.

Cons

Recent major pay cuts for some scoring jobs, in spite of requiring college degrees and high skills for those jobs (and the test-takers pay high prices for the tests) No benefits, including no insurance or paid off days. Hours have decreased significantly over time for test raters. Shifts are sometimes cancelled or reduced at the last minute.

Explore other reviews about ETS

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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