Room for improvement - Transaction Service Representative Dow Employee Review

3.0
Apr 17, 2009
Recommend
CEO approval
Business Outlook

Pros

I think relatively, the pay is not too bad.

Cons

I work in the China office. It seems people talk about diversity all day, yet they aren't really that open and accepting to diversity. Diversity has become some sort of ad campaign. Core values of respect and integrity to people seems to be lacking a lot for my specific branch (hopefully it's better elsewhere). People always think they are doing the most important/irreplaceable job. People will complicate things when the situation is not that complex trying to elevate their competence... But then again, this could be specific to the function/department/office I am located at. Reviews on other branches seem ok.

Explore other reviews about Dow

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and the technical expertise within the company provide for a working environment where you don't work in silo and everyone is willing to help support you

Cons

Administrative systems can be burdensome to overcome.

2.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Safety culture, flexibility (although less and less over time). Good health insurance and 401k match

Cons

Dow’s recent years illustrate the challenges of trying to simultaneously satisfy Wall Street’s demands for strong financial performance and aggressive DEI (Diversity, Equity, and Inclusion) priorities. The company has heavily emphasized inclusion initiatives, including its openly gay CEO publicly sharing that coming out was one of the best days of his life in an internal communication, along with a notable increase in women appointed to senior leadership roles. Hiring practices reportedly require diverse candidate slates—including female candidates—and diverse interview panels before filling positions. These efforts, while well-intentioned, appear to have contributed to a series of questionable strategic decisions. Employees have borne the brunt through repeated rounds of layoffs (including significant cuts announced in recent years), minimal merit increases often in the 2-3% range, stalled promotions, and little turnover at the top levels of leadership. Senior executives seem insulated from the consequences, potentially overlooking how these factors—including their own leadership—may be central to the company’s ongoing struggles.

1
See reviews by: Helpful|Rating|Date|All