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Doubletree By Hilton

Part of Hilton

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Dealing with customers is difficult - Front Desk Receptionist Doubletree By Hilton Employee Review

1.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

You get discounts on hotel stays

Cons

High stress Management stayed in office and rarely helped Frequent cigarette breaks from coworkers Often alone at the desk during peak times Frequent abuse from customers None of my coworkers were considered for promotions, no career development Terrible pay and benefits Retaliation from supervisor (dropped me from the schedule when I did something they didn't like) High turnover rate

Explore other reviews about Doubletree By Hilton

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have 25 years of experience of housekeeping

Cons

I would like to start in the morning

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and employee meals were great. My team and people I worked with was the reason I stayed.

Cons

Leadership doesn't value or support their managers. Just be prepared to receive little support from corporate and a company as a whole. They don't want operations managers to succeed and rather run through options creating instability for their employees. Expectations constantly change. Favortism runs through departments that starts from the top (GM). Worst experience of my life was deciding to become a manager. Also as a operations manager they don't care about work life balance or if your working over 10 hours. Get use to long hours in operations with no support or help.

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