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Doubletree By Hilton

Part of Hilton

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Full on, good hours but overall toxic environment - Sales Executive Doubletree By Hilton Employee Review

3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- great hours working 9 - 5 - good to develop admin experience while building on previous hotel experience - great benefits - career progression

Cons

- toxic work environment. I’ve seen this at another Hilton and the team in the office can be a bit up themselves compared to other staff. It caused a bit of tension when you needed to work with other departments. - also felt like I got belittled a lot because of my age and found the work load very demanding. Everyone was close in the office so I really didn’t feel like I could talk to anyone about this. At times I found if I did something wrong I’d have people snap at me and for the months I was working there, I was covering a lot of sickness while having the least amount of experience. When you’re dealing with bookings for rooms that can cater up to 300 people, demanding guests that think you’re supposed to be organising their events for them and the phone going off constantly, it can be just awful. I felt at the end that I was walking on egg shells and had no confidence in my bigger bookings, thinking they were going to go wrong because the guest would be demanding things so last minute and were unorganised themselves. Or they’d be demanding things that were unattainable and never understood the words no. Working in meeting and events especially with such huge rooms, isn’t easy, especially when your own team talked down to you at times and made you feel like even little mistakes were the end of the world.

Explore other reviews about Doubletree By Hilton

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have 25 years of experience of housekeeping

Cons

I would like to start in the morning

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and employee meals were great. My team and people I worked with was the reason I stayed.

Cons

Leadership doesn't value or support their managers. Just be prepared to receive little support from corporate and a company as a whole. They don't want operations managers to succeed and rather run through options creating instability for their employees. Expectations constantly change. Favortism runs through departments that starts from the top (GM). Worst experience of my life was deciding to become a manager. Also as a operations manager they don't care about work life balance or if your working over 10 hours. Get use to long hours in operations with no support or help.

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