Run far away from this company! - Store Manager Dollar General Employee Review

1.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. That's about it.

Cons

These negative reviews are true. I wanted to not believe them because i wanted to be a DM but the reality is that they are true and this company is horrible. Horrible health insurance premiums. Wish i knew about the cost before coming here. $80 a week. A WEEK!!! I wouldnt be surprised if DG pockets half of it. VERY LOW HOURS TO RUN A STORE. I got 140 hours a week and you must have 2 closers each day. So you are basically by yourself most of the morning. Don't believe what the DM says in the interview. Mine was mostly honest but didnt explain the crap show once you got in. Freight from years past in the backroom. TOYS GALORE on the skyshelfs and nothing you can do to get rid of them. They make you touch clearance 5 millions times and waste your time fiddling with it. Very low morale being a store manager. Wish i would've stayed at my previous job. Distribution center blows and sends you unnecessary freight and impacts your backroom/salesfloor. I dont honestly know how SM's survive in ghetto stores. I got one in a little town and it was still rough. Be expected to run the entire truck yourself and then when your done theres another! They only hire DM's outside the company because they dont want to replace SM's because turnover is so freaking high. They expect you to do truck/plan-o-grams/run cash register/new label changes/ check in vendors all by yourself. If you have a terrible crew then expect to be at the store everyday! (I had a terrible crew besides my ASM and one cashier) MANDATORY 6 day work week and 48 hours minimum across 6 days. Oh theres a call in? Guess your going in to cover and no day off. Oh another call in when you went in at 6am? Guess your working till close. 2 days you have to be at the store 2 hours before opening to do nones/tons or run truck. The company wastes so much time researching shrink on employee theft its ridiculous. Majority of theft is from the bottom feeder customer base. Oh boy if you are one hour over budget you get an ear full. Oh man that $7.25 is going to kill the company. They pay these poor cashiers minimum wage and brag about it and gives them 10 hours a week. Ridiculous.

Explore other reviews about Dollar General

5.0
May 6, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

Management wasn’t good all the time

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

See reviews by: Helpful|Rating|Date|All