Excellent technology and poor management - Site Reliability Engineer Dlocal Employee Review

2.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The company values technical quality without demanding employees sacrifice their personal lives. They provide modern tools, including AI, and you'll work with cutting-edge technologies. The environment and culture are excellent for professional development. My direct lead, HR team, and People team were outstanding from day one until my last day - supportive, professional, and genuinely caring about employee wellbeing.

Cons

Your experience depends entirely on your manager. In my case, I dealt with an extremely technical and controlling manager who wouldn't let the team own their work. Rather than traditional micromanagement, it was a sophisticated form of control - disguised as technical guidance but effectively removing team autonomy. Any common deployment error or configuration issue triggered disproportionate reactions. The manager constantly interfered with the Technical Manager's work through conflicting demands disguised as suggestions, undermining the established hierarchy. He worked 24/7 (from 5 AM until late night) and while claiming not to demand this from the team, he subtly pressured for "protagonism" - a concept the company doesn't actually promote. The passive-aggressive communication style created a toxic environment where his words said one thing but expectations were another. He displayed arrogance while denying it. If you can tolerate sophisticated control disguised as collaboration and passive-aggressive communication, it might work. Otherwise, I strongly recommend avoiding this area.

Explore other reviews about Dlocal

2.0
Sep 13, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great camaraderie among colleagues, who are always willing to help with any issues you face and support you in navigating the complexities of the business. The company is likely to continue growing and may become a better place to work in the future.

Cons

The work environment is quite toxic, with a culture that no longer aligns with what you typically see in product-driven companies today. Work-life balance is poor, and there isn’t much room for recognition. The benefits are not competitive compared to other companies in the industry. I wouldn’t recommend it if you’re not used to dealing with constant pressure, often without a clear purpose, and working in an environment where everything is treated as an emergency, regardless of employee well-being. I witnessed too many burnouts and layoffs during my time, which was alarming.

5
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