Good - Customer Service Representative Discover Employee Review

4.0
Sep 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work and decent pay for talking to people

Cons

No flexibility and always on phones

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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