Company is okay, collections department is not. - Collector Discover Employee Review

4.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule and are allowed to make schedule changes weekly.

Cons

Upper management showed favoritism and collections environment there is cut throat.

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Benefits

Cons

Internally things are disorganized as Discover integrates into Capital One systems and processes.

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