Pros
Good culture of mutual respect and support that encourages diversity. Work / life is well balanced and supported by management. Sensible and realistic deadlines Relatively calm and steady environment through the financial crisis
Cons
Slow turnaround time in addressing application defects Inefficient / ineffective change management which often involve approvals from people who lack knowledge in the corresponding systems subject to the change. Compared to competitors, there is much less career development and also generally there is less traveling opportunities for training. Culture of blame - too much focus in eliminating outages rather than putting focus on how to improve the test environments and procedures. This has resulted enormous resistance to system improvements and upgrades.