Great, but challenging place to work - Senior Operations Manager Dell Technologies Employee Review

4.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Talented personnel are Dell's primary asset. If you want to challenge yourself, the level of talent will make you improve yourself. Very competitive environment. If you have the right skill set, there are plenty of career options at Dell. Dell welcomes breadth in jobs and you own your career. Now being on the outside and a student at a top 10 MBA program, I appreciate even more the experience and knowledge Dell gave me.

Cons

Long hours and work life balance are a challenge. Even though Michael has said the business is turning around, how is Dell innovating and will the innovation continue if they become a leader again? After years of defending manufacturing in the U.S. and being close to the customer, manufacturing is disappearing and moving to Asia and other WW locations. If you are an operations person, forget working at Dell. Your network is extremely important at Dell and if you want to move up in roles, you must develop a strong network.

Explore other reviews about Dell Technologies

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- benefits - work life balance - culture - great product

Cons

Once you get to a senior AE level there are few areas for career advancement.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

2
See reviews by: Helpful|Rating|Date|All