Expect to demonstrate your work ethic - Inside Sales Representative Dell Technologies Employee Review

3.0
Mar 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Coming out of college, sales seemed like a good place to cut my teeth. When the hours are normal (40-45 hrs a week), life is wonderful. Great pay, I work with some of my best friends, I enjoy talking to and helping mostof my customers every day. Most everyone is around my age and they know to work hard and play hard.

Cons

It can get to become a little bit of a grind. During Q4, reps are expected to work ~12 hours a day as much as 6 days a week. This is to be expected, since it is our busiest time, but the work life balance...leaves a little to be desired. Once you make it out of Q4, the same trend of 15-20 hours of OT can persist until Mid-march. Add on the optimistically high sales goals that the manage uses to compensate and it can be very stressful. I've worked here for 9 months and the compensation plan has changed 4 times...and every step becomes more and more convuluted in a way that makes it nearly impossible to understand why I am not able to maximize my pay check. You have to consistantly hit 4 different metrics to get compensated more than you are projected to...and each month there is a different excuse where I just get paid par. The only way to really maximize your paycheck is to hit your SPIFFS...so basically the only people compensating you from doing above-and-beyond is the vendors that give Dell $$ to hock their stuff that month.

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5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fulfilling work in the product group

Cons

Pressure and difficult to obtain high visibility work

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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