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DICK'S Sporting Goods

Is this your company?

It's retail. Even if you work hard and follow the rules, you'll probably never get promoted. But that's retail. - Lodge Lead DICK'S Sporting Goods Employee Review

2.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

If you want a challenge, this is the place for you. Yes, it's an autocracy, but if you can survive at Dick's, you can handle just about anything at any other company. It's a beat-down, and it takes a special type of person to excel at DSG, but don't expect to get promoted. Just expect to be able to handle anything at any other company and treat it like a walk in the park.

Cons

Completely disorganized from the top down. Corporate management has absolutely zero experience with day to day retail store operations, and they think it's beneath them to actually spend some time working in a store like a regular associate, so they're completely disconnected from what actually happens in their own company. This creates a massive rift, and nobody above the district level seems to have any grasp on what is actually happening in the company. And outside of the stock prices, it feels like nobody really cares. The associates are expected to perform several weeks worth of tasking in a couple hours, but the company still preaches a "customer service" attitude. Coming from a company that truly focused on customer service, Dick's has literally beaten it out of me. It's impossible to meet their expectations and still help customers, so you literally have to ignore customers so you can finish all the tasks that Dick's expects you to complete, otherwise your job is in jeopardy. That's the philosophy of WalMart, and we should be better than that.

Explore other reviews about DICK'S Sporting Goods

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Nice exciting adventurous teamwork

Cons

Late hours long days long lines

1.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Access to Expert voice, which seems like no one tells you about, That's about it.

Cons

The biggest problem is there's no defined end to the night. We're scheduled until 9pm, but it's become normal to stay an hour, two hours, sometimes even longer past that because leadership keeps adding more tasks and finding new things to fix after everything is already done. It feels like the goalposts constantly move. My availability hasn't always been respected, communication has been poor, and there's a huge difference in accountability between employees. The people who work hard and stay busy all night end up staying just as late as the people standing around talking or doing nothing. Instead of addressing the actual productivity issues, everyone gets held hostage until leadership decides the store is finally good enough. I've worked retail for years, and every other place I've worked had a clear definition of what needed to be done before you could leave. Here, it feels like there is no finish line, which makes it impossible to plan your life around a part-time job. The discount and perks are nice, but the lack of consistency, the constantly changing expectations, and the uncertainty about when you're actually going home have made the job a lot more frustrating than it needs to be. If you're thinking about working here and want to work night shifts, plan on staying well past your scheduled end time until someone tells you it's "ok to leave". I was told I needed to ask for permission before clocking out, great leadership skills.

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