Targets! - Lead Generator Crystal Group Employee Review

1.0
Jan 20, 2016
Recommend
CEO approval
Business Outlook

Pros

People are great there. Coaching is good and the managers give you lots of support. Theyre always trying to help you get your target, atmosphere is quite good and sometimes they have music on. Only 1 in 6 Sats for 4 hours which is why a lot of people stay

Cons

Target is not realistic, they have 2 campaigns, one is better data and one is really bad. The good sales people go on the better one, and the rest are left to fight it out. Its unfair though because the target is the same for both, you have to get 5 a day, so the good sales people easily hit 8 or 9 and they earn loads, but the ones on the low campaign can only get 3-4 so they never move off it. there is no rota for this so its unfair. Ive heard its expanding with new stuff but no idea what now as PPI wont have long to go. No sick pay at all Long hours 10 - 7 and 7:30 mon-thurs, then 10 - 4 on Friday, but the days in the week are really long to be logged on for that long

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Crystal Group Response
10y
Good afternoon, We are glad to see that you see the company in such a positive light. Our team spirit here at Crystal bring a great feeling of warmth to our workplace. We're also happy to see you appreciate the Saturday work rota. As a company we are aiming to become a destination employer and continuous improvement is happening as we speak. We hope you know that management's door is always open for your feedback and ideas about the business. However we will make these suggestions visible to our management team. Many thanks.

Explore other reviews about Crystal Group

5.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Great environment & pay & flexible & treat employees great

Cons

shorter breaks& paid vacation & pay raise for good work & better sir lol

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Crystal Group Response
5y
Thanks for leaving this review. We appreciate you taking the time to share your experience. It's great to read positive feedback and we'll take on board your constructive comments too. Many thanks Tony CEO
4.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

ESOP, promote within, positive financial projections, stable company.

Cons

Hours can be long, some disconnect between upper management and staff, communication between departments can be delayed or non-existent. Some tribalism between departments.

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