Poor Company - Administrative Assistant Crystal Group Employee Review

1.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Birthday Cake, Day off for Birthday, car parking space, free tea and coffee.

Cons

There are quite a few unfortunately. I was laid off recently due to a "company restructure" after having months of being told that we were doing so well and the future looks bright. It is a shame none of that come to pass, as i did enjoy the people i worked with. I won't be as direct as the other review, but there are major management issues and i feel this comes from the top down. There is too much in the form of social emphasis, rather than actually getting the work done. I feel that if the future is in the hands of the management and CEO, then it really doesn't look good. I lost all faith in the company when they decided to pay people a real wage after people threatened to leave. Why not do this in the first place when things were bright? The scattergun approach to "New Horizons" doesn't look good, as the company seems to discard them as quickly as they introduce them. Now the ones that have come in are struggling as well in a market that is very saturated, so it doesn't look good. I was always a person who kept quiet and got on with my job, but i am disappointed that my time in the company wasn't appreciated, instead i am looking for a job in the area and struggling. The biggest criticism i can level at the CEO is that he is reactive and not proactive to new products. He could have planned for this years ago, knowing the deadline is in August, instead he decided to look into it 6 months before. It's not a surprise that a majority of people are looking for jobs as the company looks like it could go under at any minute. Redundancies are the beginning of any company going under, so the future isn't bright. It's non existent at Crystal. The other review inspired me to voice my opinion, i suggest others do the same.

avatar
Crystal Group Response
7y
Dear Reviewer, I do not wish to get into a public debate about the particulars and will avoid responding to specific points raised. I will only respond that I don't think your post is as balanced as it could be, or fair on those who remain working here. I can fully understand that what has happened to you is upsetting, will have affected your home life and probably caused anxiety. I and the leadership team were genuinely upset to have to make the restructuring decisions we did. The changes that were forced upon us by banks meant we had to change processes which resulted in loss of roles. For that, I would like to apologise and say I am sorry. We're pleased that a number of people have secured new roles and we will do what we can to help those affected. I wish you success in finding a new role, quickly. Tony CEO

Explore other reviews about Crystal Group

5.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Great environment & pay & flexible & treat employees great

Cons

shorter breaks& paid vacation & pay raise for good work & better sir lol

avatar
Crystal Group Response
5y
Thanks for leaving this review. We appreciate you taking the time to share your experience. It's great to read positive feedback and we'll take on board your constructive comments too. Many thanks Tony CEO
4.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

ESOP, promote within, positive financial projections, stable company.

Cons

Hours can be long, some disconnect between upper management and staff, communication between departments can be delayed or non-existent. Some tribalism between departments.

See reviews by: Helpful|Rating|Date|All