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      Crystal Group

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      Crystal Group reviews

      Great People, Ambitious Company but loaded with the PPI stigma - Anonymous employee Crystal Group Employee Review

      4.0
      Apr 18, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some really great staff (and managers too!) - The Owner has a way to sniff out the people who want to add value (and those who dont) - Genuinely did all they could to make it a great place to work, despite the stigma attached to the industry (rightly or wrongly) - some great examples of turning high maintenance employee's that other employer's wouldn't give a chance too into valuable members of staff (and took a few back who didn't find that greener grass)

      Cons

      - Always a challenge to attract good staff when its a product and a method of attracting customers which has had so much negative press over the years (not Crystal's fault). - High turnover of staff, again i dont think this is down to the company or the management, just the nature of the beast - That Purple book - always a sense of dread when Tony opened it up!

      avatar
      Crystal Group Response
      8y
      Dear Reviewer. Thanks for taking the time to comment. It's funny, I think. Our industry (CMCs) emerged due to what another industry did in the past (banks). Evidently, banks have better PR machines than CMCs. Without CMCs who would look out for the average UK consumer? Let's not allow the banks win the PR war! At Crystal, we provide an important and ethical service for those not comfortable in taking on high street lenders alone. We've completely changed our model recently to web generated enquiries-no more outbound cold calling. Thanks for the feedback. Tony. CEO

      Explore other reviews about Crystal Group

      5.0
      Sep 3, 2020
      Host
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment & pay & flexible & treat employees great

      Cons

      shorter breaks& paid vacation & pay raise for good work & better sir lol

      avatar
      Crystal Group Response
      5y
      Thanks for leaving this review. We appreciate you taking the time to share your experience. It's great to read positive feedback and we'll take on board your constructive comments too. Many thanks Tony CEO
      4.0
      Feb 14, 2025
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      ESOP, promote within, positive financial projections, stable company.

      Cons

      Hours can be long, some disconnect between upper management and staff, communication between departments can be delayed or non-existent. Some tribalism between departments.

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