Undervalued staff and no opportunities or career prospects - Anonymous employee Crystal Group Employee Review

Hi, I appreciate you taking time to feedback. I read all of these comments personally to see where we can improve. Please allow me to respond. We are a business that has ambitions and aspirations. We have high standards and expectations. Those that don't meet what we require are offered the chance to develop their careers elsewhere. Those that do become part of our family and we support and develop them. Crystal has a brilliant future and we are committed to filling new roles with those who show passion, commitment and a will to develop and give great service. Interestingly, a recent analysis of roles has shown that nearly 33% of our colleagues now do different roles to those they originally started in. And, I am proud to say that 100% of my leadership team have been promoted from within the business based on their attitude, enthusiasm, capability and commitment. There is still a lot of work for us to do and I definitely recognise that. We're a very young business with some processes not quite there but our culture is really exciting. What's really important is that we achieve our 3 objectives of Maximum Impact, Destination Employer and New Horizons but we need the help of all of our colleagues to get there. I'm sorry it didn't work out for you but would hope you keep in touch in the future as we grow. Thanks Tony CEO