Okay place to work - Front Desk Agent Courtyard Employee Review

2.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The guests are usually a pleasure and there are a lot of conventions/events taking place at the Javits Center down the block. You meet a lot of cool people.

Cons

Management is quite the mess. You'll definitely experience passive aggressive micromanagement here. There's no bellman and the luggage closet is a mess and too small for a hotel with 400 beds. No room for growth here either. The pay is alright, more than hotels in the surrounding area, but there aren't any good benefits. They do accommodate your school schedule and they are pretty flexible with scheduling as long as your shift is covered.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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