Good as it can get - Hotel Front Desk Manager Courtyard Employee Review

4.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

hotel discounts are great can be flexible the managers that are great are absolutely amazing and supportive and go above and beyond

Cons

guest attitude has changed after covid so that makes it very challenging and stressful the managers that are bad are absolutely awful and don't care about their staffs wellbeing and don't help with anything

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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