Everyone's replaceable - Front Desk Courtyard Employee Review

4.0
Mar 22, 2021
Recommend
CEO approval
Business Outlook

Pros

The team I worked with was great, even management. They were the only saving grace.

Cons

At the end of the day, its all about the money. No matter what you've put in to your job if you're paid a little bit more, and the property needs to make cuts, you're first in line. Most Bonvoy members are extremely entitled, and no matter how wrong they are, they're right. Front desk is the human punching bag. Covid safety doesn't really exist when you're not given the power to enforce anything. They don't believe in chairs, so good luck if you have joint pain. Costlt insurance plans barely make up for it.

Explore other reviews about Courtyard

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

See reviews by: Helpful|Rating|Date|All