Fun job excluding the high turnover rate - Front Desk Agent Courtyard Employee Review

3.0
Nov 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun job interacting with guests, Great Perks.

Cons

In the one year I worked for Marriot we had five managers come and go. Not great for employees hoping to advance. Each manager established their own rules. Not great for stability or growth within the company.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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