May 7, 2024
Corpay Response
1yThank you for sharing your detailed feedback as a Crew Reservation Agent. We’re glad to hear that the work-from-home aspect has been a positive part of your experience.
However, we’re deeply concerned about the challenges you’ve described, particularly regarding compensation processes, training, and work conditions. These are critical areas for us to address, and your input highlights specific ways we need to improve to better support our employees in Latin America and beyond.
We also take workplace behavior very seriously and strive to maintain a respectful and inclusive environment for all employees. Your advice regarding training and team dynamics is invaluable, and we are committed to reviewing these areas to ensure our employees are set up for success and feel valued in their roles.
Thank you for your honesty and for bringing these issues to our attention. Your feedback is essential as we work toward creating a better experience for everyone at Corpay.