Ew - Tech Support Representative Continuum Global Solutions Employee Review

Everything….from the metrics,the point systems and the supervisors! Smh Lazy ! What is to lie to customers and I understand there are suppose to be “resources” for us to help customers but it’s Not clear enough. The stuff we use to help customers are not updated to what they see. Stop and I’m begging you to STOP making it so hard to help our customers with concerns. The supervisors barely help and barely know what to do half the time. It’s a very unrealistic metric system ! The whole upwelling thing is mentally draining. If you can talk a good game with stuff..this is the job for you but just know you will not leave this job the same as you came I’m.