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Continuum Global Solutions

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Great when you first start, treat you like crap later on - Customer Service Representative Continuum Global Solutions Employee Review

2.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, rewarding work, benefits, PTO after 6 months, lenient about giving days off, some nice people, OT if you meet production

Cons

Value new people more than experienced agents, Unprofessional, pressure you to get closures (CVS work as a BV Rep), bosses don’t respond, systems don’t work, they expect you to work when their underwhelming systems don’t work, threaten people will lose jobs in team meetings, post everyone’s production in front of everybody, will change what department you work in without notice, no appreciation given and I mean NONE. I worked 100+ hours in 2 weeks and never got any thanks. Supervisors are over worked which adds stress to Reps. 2/5 is friendly. Good short term job til you find something better.

Explore other reviews about Continuum Global Solutions

5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote access to the Client system

Cons

Low experience management, customers difficult and don’t understand basic health insurance.

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