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Continuum Global Solutions

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Honestly not bad - Customer Service Agent Continuum Global Solutions Employee Review

3.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

-MOST managers are good people that will work with you -training has so much support, every question can be answered an all the team leads know their stuff -if you like overtime its offered a lot -you really can move up though its mostly for the resume, not the pay.

Cons

-getting put on a bad managers team makes you want to quit when you first start and get out of training (but that can happen anywhere) -Customers get RUDE over the phone -can be stressful, if you don't handle stress well its not the best job, but also great at teaching you how to handle stress

Explore other reviews about Continuum Global Solutions

5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility: Offers remote work options and flexible scheduling. Coworkers: Friendly teammates and a generally supportive environment . Training: Paid training that allows you to learn new things Benefits: Competitive pay and decent benefits, though this varies by account

Cons

Training Quality: Training is often described as fast-paced, unorganized, or too short. Management: Inconsistent leadership and poor communication from upper management. Job Security: Security can be fragile; layoffs often happen when specific client contracts end. Inconsistent Experience: Your day-to-day work life heavily depends on your specific team and client account

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