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      Conduent

      Engaged Employer

      Conduent reviews

      Not much career growth - Customer Associate II Conduent Employee Review

      2.0
      Jul 16, 2025
      Customer associate ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy understanding and work application to alias with customer concern and request. Monthly incentive provided but varies in form.

      Cons

      Lack of growth opportunity Short notice on change of working hours. Unbalance work ethic between senior and juniors. Lack of support provided on managerial end.

      Explore other reviews about Conduent

      5.0
      May 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management with team leads

      Cons

      Hard to please everyone there

      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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