Big company, little benefits. - Team Lead Conduent Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

They are a new company, technically (Split off from a larger company). So it seems that they are trying to improve work life for their employees. However, there is a lot of one step forward, two steps back.

Cons

Pay is below average and it is very common for pay to not be equal between people doing the same job. Benefits aren't great. They only contribute to the 401k once a year, so if you leave 11 months into the year, too bad. Health plans have historically been garbage. Although, I must say that they introduced some changes for next year that are in the right direction, still not great, but better. The quality of employees that they hire is laughable. In my specific department, HR services, they hire literally anyone. I have personally interviewed candidates and told the recruiters and upper management team that they would be a terrible choice and cause more problems than solve. 2 weeks later, they're on the floor. And to compound the problem, HR goes to great lengths to make it almost impossible to fire people. There are people who have gotten away with call avoidance, horrible attendance and quality scores, and legitimate harassment, never being fired. I have seen it time and time again. Very little money is spent on the actual employees. We finally received a small amount of money to fund at least some employee appreciation, but not enough. I've lost some good people that would have been great leaders, but it's too hard to retain people when there is very little that makes the job worth coming to.

Explore other reviews about Conduent

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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