Call Center =Easy Money !!!! - Customer Care Representative Conduent Employee Review

3.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job to get hired at if you are looking for quick employment to get on your feet. Also the job is very simple just talk on the phone and input information.

Cons

Policies are always changing depending on the client. Certain Management is lazy because commission checks are never on time.40 hours are never guaranteed. If the call flow is slow be prepared to go home.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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