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      Conduent

      Engaged Employer

      Conduent reviews

      Pros and Cons - Customer Service Advisor Conduent Employee Review

      1.0
      Oct 14, 2025
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The structure of the company is great. They do know how to communicate and get things resolved timely from my expiernce.

      Cons

      Working the APPL project is so robotic that sometimes it seems they forget we are human at the end of the day. To be a beginner coming into this company they have the same expectations for an expert who has been working there over a year.

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      1.0
      Jun 18, 2026
      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home No travel to.work

      Cons

      I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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