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Compass Group USA

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overworked and underpaid - Patient Dining Associate Compass Group USA Employee Review

1.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

-i liked some of my coworkers -drinks in the cafeteria were free -10% discount on some of the food -this company got sued by a former employee and folks got paid settlement checks

Cons

-severely overworked (you get hired for one job, you end up doing 2-3 jobs in one shift) -i tried going down work by a day but i was still forced to work overtime -severe understaffing, lots of call outs, people were always exhausted -they stopped giving us paper paystubs and weren’t properly calculating our PTO and wages were missing -lots of micro-managing, some managers harassed you constantly -unrealistic expectations: had to spend 2.5 minutes to capture breakfast, lunch and dinner orders for each patient, expected to complete filling out a meal tray in under a minute, had to correct meal tickets within an hour while also monitoring faxes, phone calls, and in person office visits from medical staff

Explore other reviews about Compass Group USA

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty good company; cares about employees

Cons

Very big company, you need a good district leadership

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid Schedule. Free food and drinks in office.

Cons

High performers expected to make up for low performers. Pay is below market. Cliquey environment. Bottlenecked at close with extremely long hours. Internally promotes because they would not attract external talent at their compensation package. Management doesn't address employee concerns.

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