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Compass Group USA

Is this your company?

Company cares about delivering good service and maintaining client accounts - Food Service Director Compass Group USA Employee Review

3.0
Feb 22, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

Cons

The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

Explore other reviews about Compass Group USA

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited pto, great colleagues, and good work life balance.

Cons

it really depends on your manager. The 401(k) is lacking.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid Schedule. Free food and drinks in office.

Cons

High performers expected to make up for low performers. Pay is below market. Cliquey environment. Bottlenecked at close with extremely long hours. Internally promotes because they would not attract external talent at their compensation package. Management doesn't address employee concerns.

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