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Columbia University

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School of Professional Studies, Student Services Coordinator - Student Services Coordinator Columbia University Employee Review

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Working here, you'll work with great people who are very bright. I've never experienced the same team-oriented atmosphere at any of my other jobs. I looked forward to seeing my coworkers on a daily basis.

Cons

The reason why everyone feels a sense of teamwork (described above) is because the staff feels that they are constantly working against the tides. SPS is a newer school within Columbia and the Dean's Office's goals are too ambitious, resulting in an environment where everyone is overworked. High turnover contributes to this (for four months of my year-long stint at SPS, I worked as 2 coordinators for 2 different teams AND THEN was also mandated to work the front desk during one of these months). As you can imagine, it was hard to get anything done. This environment results in lousy services to our students so I wouldn't allow any of my loved ones to work here or even attend SPS as a student.

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5.0
Jun 3, 2026
Recommend
CEO approval
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Pros

friendly, helpful, support, great work culture

Cons

high demand, stress, pressure, adminstrative

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits and work-life balance were generally reasonable.

Cons

The Internal Audit department was one of the most disappointing work environments I have experienced. Columbia promotes a culture of collaboration, trust, and support, but that was not reflected in my experience. Leadership micromanaged employees to an excessive degree, especially on work-from-home days. If you stepped away from your computer for a few minutes, it felt like you had to justify your whereabouts. Rather than encouraging employees to learn and grow, management often made people feel foolish for asking questions or not knowing something immediately. The atmosphere was stressful, morale was low, and trust between leadership and staff was virtually nonexistent. I would not recommend this department to anyone seeking a supportive or professional work environment.

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