Over worked and Under paid - Senior Consumer Care Advisor Coloplast Employee Review

2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Company culture within my team was great. Very welcoming environment, remote, 401K, healthy benefits package. Building is beautiful!

Cons

Whew where do I start. I started working for Coloplast in 2018 as a contractor and was hired on after 5 months of training. During the pandemic we like most companies experienced lots of change in upper management and within each department. Slowly but surely management kept adding duties and changes to each department increasing the workload. Prior to the pandemic we were consistently told that the company did not have the capability to be remote. However, we quickly found out how easy the transition was. After being remote and seeing the productivity increase dramatically, we were honored to take on more work and where also loosing employees at the same time. The time period I want to elaborate on the most is the "promotion" I was forced into. After being notified that 1 person was leaving a particular department myself and 4 other Senior/executive care advisors were informed that we would be taking over that person's duties but to also continue the duties we have already been hired for. For this new role we had 2 weeks of high level-paced training. My head was literally going to explode with too much information. After the 2 weeks of training, we were thrown to the wolves without much support. There was no pay increase with this new "Dual advisor" role. The team of senior advisors quickly become the most unproductive members of the team. The workload was completely unsustainable for one person. After weeks and months of speaking up and complaining I finally decided I had enough, and my mental state was more important than the LOVE i had for the company. After 4 months in the role, I started looking for a new job and put in my two weeks' notice, 4 days later i was scheduled with HR for an exit interview and was fired 2 hours after the meeting. My assumption HR told my then manager word for word what was said in the exit meeting, and they decided I was no longer a good fit for the company and no longer needed my services. After almost 5 years with a company, training new hires, creating process documents and been promoted within myself twice and once because the manager assumed I could handle it, they gave me the boot with no hesitation.

Explore other reviews about Coloplast

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

They don’t micromanage, supervisors are always willing to help.

Cons

QA is an absolute mess, and they refuse to see the issue which affects everyone’s monthly bonus. If you value your mental health don’t work here, they will constantly talk to you about your “brand” or how you are being perceived if you speak up too much for their taste. They will ask for feedback but never address any issues. Your confidence will be tarnish when you work your butt off and your QA scores are always low, even people that are top tier and leaders within the dept can’t even get decent scores. Unless you are able to be hired by another dept, which that in itself is hard, you have nowhere to go, basically they “promote” you by doing the same job with more pay that comes with extra set of responsibilities while also having to meet your metrics because if not, no bonus.

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