Pros
Health insurance (you’ll need it if they give you time to use it) Salary ( but the hours you work will bring you to minimum wage) People (some great people, but unfortunately turnover of staff is so high, rarely get more than 6 mths to meet people as friends) Working from home (the managers tend to leave you alone, but are still negative ....)
Cons
Workload - relentless Training - things change so quickly, by the time you have completed a record, its wrong and managers, certainly mine, loves to make you feel a failure because you werent aware that a process changed due to the small print in an email amongst hundreds daily Managers - there is one decent VP. Theres micromanagement to the extent l think its designed for a high turnover of staff....along with the lack of just decency. Hours - management were 1st out the door when we were in the office, "but you’ll not be long when they fix that issue .... at 9pm" and with that they were off to their train. As previously mentioned, you may think your on a good salary, but divide your pay by your actual working week of around 50 hours a week, and its pretty rubbish. No overtime paid. When you go on holiday you hand your cases to a colleague who wont get a chance to look at them so will be waiting for you on your return. Promotions - forget it unless your sucking up to your line manager or have "served your time" that or theyre waiting for you to leave.