Pros
Chance for progression at times
Cons
Forced to work long hours (with no overtime pay) Asked to provide reasons why you cant work overtime if you couldn't work late any nights (after contracted hours) Stressful environment Lack of help from HR Bullying Treated like a number, rather than a person After I had raised an internal issue in regards to a Manager providing personal information to others (that the Manager should not have been sharing), including making it public who the Manager wanted to fire and salaries of staff members, I was given a guarantee by HR that they would investigate and get back to me. That Manager is still at Citi and has actually been given more responsibility. HR never responded to me, despite my many attempts to reach out to them in regards to the update I was promised. Certain Managers are rude to the point of bullying and many people are off on stress leave including Managers. My personal opinion is that this is the worst company to work for and I would avoid at all costs.