I love my line of work, just not the people who manage it. Very disappointed with Citi - Client Support Associate Citi Employee Review

2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Company name recognition. Great place to learn how things are done. Citi is well known throughout the financial industry

Cons

No employee appreciation, slow to get compensation program finalized. Unclear procedures for servicing clients. Heavy favortism. Uneven salary ranges amongst colleague. NO comission even when fully licensed (it is a process ... 7 months and still waiting). Inadequate staffing.

Explore other reviews about Citi

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid work, 3 days in the office, good people, convenient transportation to the office

Cons

lots of unnecessary levels of management, lots of project management layers, outdated systems, success criteria not clearly defined, obsession with AI with no valid use cases in many instances, questionable management

See reviews by: Helpful|Rating|Date|All