Use CitiBank because they will use you! - Account Representative III Citi Employee Review

3.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits. Compared to other companies in the financial sector they offer good rates for health insurance for POPs, as well as dental and especially vision.

Cons

The high turnover rate at Citi Cards in particular make the workplace hard to function due to the poor knowledge of new associates. Weight is put strictly on the ability to meet goals. Most of the jobs are going to India - because it makes good business sense - so don't expect job security. Moreover, the vertical structure at the bank, where managers look-up to senior managers, is a little sickening. This type of vertical structure makes it hard to give proper applauds to employees that offer good work in other areas besides what upper-management seems is the best.

Explore other reviews about Citi

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid work, 3 days in the office, good people, convenient transportation to the office

Cons

lots of unnecessary levels of management, lots of project management layers, outdated systems, success criteria not clearly defined, obsession with AI with no valid use cases in many instances, questionable management

See reviews by: Helpful|Rating|Date|All