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      Citi

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      Do not work here - Concierge Banker Citi Employee Review

      1.0
      May 28, 2026
      Concierge banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company doesn't treat staff fairly and nothing good about it.

      Cons

      Stay away! This place is very cutthroat and employees are pinned against each other for getting credit card signups and account openings. Unsupportive team dynamic and very toxic where management only cares about numbers instead of employees' wellbeing. Also, you are forced to work full-time as a part-time staff so the company doesn't have to pay you benefits and perks.

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      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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