Worst hotel brand I've ever worked for! - Sales Manager Choice Hotels Employee Review

Choice corporate office has no urgency in replying to hotel properties. I'm in the Sales Dept and it takes up to 3-days for someone to respond back to you from the RFP help desk...3 days!! They really need to increase their employees to help assist with the volume of requests/questions sent from properties. When you need to load rates into the GDS system you have to contact your DCM for LNR's and the RFP dept for national accounts. It would save so much time if Choice would allow each property to submit GDS forms for approval and go from there...Choice really needs to step up their game by working more efficiently. I placed an order for sales collateral. It has been over a month and I still have not received my order. I sent an email to "choicemarkit" and the agent said it normally takes over a month for any collateral to be shipped out. ??? A MONTH!!! That is insane... My review title says it all. WORST HOTEL BRAND TO WORK FOR.