MHS WI Constant executive and VP turnover. No VP with more than a year tenure! - Manager Centene Employee Review

1.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Health insurance, pay, holiday pay

Cons

I was hired and told my position was open due to promotion and the executives I interviewed with made it sound exciting. I was excited with the opportunity and decided to change jobs to be a part of this growth! Not true. No communication with staff except Town Hall meetings which are so packed with information they say they are out of time to answer questions. CEO not in the office 3 of the 5 days a week. She makes decisions on a whim and then when they go wrong she makes another off the hip decision. This is demonstrated by the ever changing reporting structure and exampled by 3 operations VP's this year alone, 3 VPMM in past 3 years not including the interim that was fired. 2 new VP's in contracting in past 2 years, 4 different directors of case management and a multitude of management changes. How can corporate deny the issue? Everyone is fired if they disagree or think independently then they tell corporate it was a "bad hiring decision" and blame the person who hired them. The only person that has tenure is retiring this month. Reporting structure and org chart has changed at least 7 times in the past 60 days. Limited training for care management team and sometimes no training for other staff. No work flexibility and if you need to leave early for a doctor appointment the CEO asks your manager why you left. Micromanagement. No working from home options or flex schedule options. Must be in the office and overtime is expected....just forget about seeing your kids school functions unless you are HR then you can flex your schedule all you want. Some projects require you to come in on the weekends although you are salary. Don't get to use PTO since you have limited help to finish work and if you can't finish on time you will be let go. Wants case managers to have CCM credentials and be a part of CMSA but they will not pay for membership and only give a limited "allowance" for CEU's which only covers 1 per year. Will not pay for CCM or CMSA renewal or give time to go to continuing education; you will need to use PTO even when you are a social worker and they are required by the state to have CEU's. Company policy is to read your emails...CEO said it for herself. No cell phones even if you are a CM that travels to meet members unless you are a SWAT RN/BH. Lack of safety plans for staff that meet members in the field.

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5.0
Jun 23, 2026
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CEO approval
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Pros

Great team environment, open communication with management

Cons

Ongoing org changes makes all progress a challenge

3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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