Not as good as it looks from outside! - Anonymous employee Capital One Employee Review

2.0
Feb 12, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reputable company Flexible work environment, Work & Life Balance Benefits, including increasing stock price Company is open if you are looking for a career move

Cons

Unfair performance reviews and rating system Amateur management High bureaucracy to get things done in a more efficient way So many people who are good at talking, but bad at implementing High level of unnecessary conversations in business meetings Too much separation between business lines Diversity disappears at the high levels of management

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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