Registered Dietitian - Registered Dietitian Clinical Liaison CVS Health Employee Review

1.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

As an RD you get a different type of clinical experience outside of hospital

Cons

The enteral nutrition centers are collapsing under the weight of medical billing/documentation required to get reimbursed. They don't have adequately trained staff in the nutrition center which leads to poor customer service.They cannot service the amount of new referrals for tube feeding and oral nutrition patients that are referred due to poor training and lack of staff-leaving many patients on service with Coram with the frustration of not getting It becomes a heavy burden on field dietitians and sales staff because of huge service failures. Also, the RD sales teams who bring in the business, do not get the correct amount of commissions due to all of the issues described above with collecting revenue. The nutrition center management do not respond to field staff effectively. Communication is extremely poor betweenRD field staff, management, and the enteral nutrition center customer service reps which leads to a demoralizing work environment for the RD clinical liaisons who have to try and market the services while at the same time, put out the "fires" in the field due to lack of service for current and new patients.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good first job but stay focused to move up

Cons

Pay is okay compared to other

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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