Just RUN - Nurse Practitioner CVS Health Employee Review

2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Schedule/hours Guidelines are easy to follow Pay 1 hour lunch

Cons

BUSY and they KEEP ADDING TASKS. As a new grad I saw over 40 patients solo and begged for another provider. They made my location a hub and staffing was just the same. rarely a second provider or nurse. Expected to do so much, even cleaning the CVS bathroom (that's a no for me). Patients get upset and yell if you are late on appointments, but get no time for cleaning or buffer. You check patients in, assess, treat, check out and clean all in 20 minutes for an acute care visit. People are always knocking on your door when you are with patients because there is no one to answer questions. Vaccines were 5-10 minutes long, sometimes requiring lab draws for titers that easily pushed that limited. OH and then there is the double booking of appointments and nothing you can do about it. PTO sucks...I got 3 hours every two weeks... HR is SO BAD. I had to threaten an employment lawyer for my maternity pay...took months to get it. Every time you call you get a different answer. They messed up my daughters insurance when she was born and never sent anything to aetna...it was a mess and took almost 6 months to get figured out. Never met my manager in two years..she would say she would come and take us to lunch or visit and never would... Power went out once and was told I need to organize the clinic with a flashlight...the ceiling always leaked because they wouldn't fix the roof and they would expect me to see patients with water leaking all over. Really embarrassing.

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5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and communication are the best

Cons

Lack of promotion is concerning

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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