Most Talented Entry-Level Often End Up Leaving - Shift Supervisor Rx CVS Health Employee Review

3.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, many resources offered to solve work and personal issues, open-door policy, leaders open to hear ideas

Cons

The pay is NOT sustainable, and simply does not equate to the mental/physical/emotional labor. I hate to have to say it, but its simply awful. And it goes for most pharmacy retail. The work you do and the responsibility you take on as a front store manager AND a pharmacy technician - the pay does not even come close to matching the myriad of problems you face every day on the job. When you’re in the pharmacy, more often than not, all of the technicians around you make more money hourly than you do, and you’re responsible for 3x as much? It’s frustrating. What’s most frustrating? No one seems to care. You bring it up to upper management and get smoke blown in your face. It’s offensive. You close out the business day, as you leave you solely are responsible for anything that may happen as you lock up the store as far as compliance related to the standards of the law, the company, the board of pharmacy, the government, the health department, etc are concerned… you get home, and eat Triscuit crackers because you can’t afford a meal.

Explore other reviews about CVS Health

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pretty much a flexible schedule

Cons

there really isnt any cons

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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