Do not work here - Staff Pharmacist CVS Health Employee Review

1.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits? ? ? ? ?

Cons

CVS is the most unethical company there is. If you want your district supervisors to talk behind your back to other employees, cover up their own mistakes by lying to other employees by saying you've "called off" when you took a vacation day months ago, or call you on your personal phone repeatedly until you answer on your days off to coerce you to come into work, this is the place for you. If you want to be retaliated against for calling ethics line, be told your boss IS your HR, and never get answers to your questions such as "why are our technician hours being slashed during flu shot season?", come work for CVS. If you want to be told to manipulate numbers so your sup can look good to their boss, feel pressure to put people on automatic refill without their consent, and call people on Saturdays and Sundays (oh, Christmas Eve included! Why not?) to randomly ask them if they want a medication that is 9/10 times no longer applicable, I think I know the place for you. If you google CVS lawsuits or CVS whistleblower, and it doesn't bother you that they've consistently been involved in some sort of unethical or highly illegal activity that puts at risk the taxpayers dollars as well as the licenses of the pharmacists involved, you'll be just fine! If you want to transfer to another city, expect your supervisor to put down your (above average) performance in order to manipulate you into improving your (read: their) metrics before they will give you a recommendation. And then don't expect the recommendation. Expect no employee-to-boss confidentiality, expect the reason you had to call off (e.g. Pink eye, family death) to be disclosed to the floater and the staff by not you but the company without your permission or knowledge, and expect no praise, just criticism, regarding the infinite metrics that are impossible to manage effectively across the board with the pathetic amount of tech hours you are given. Expect your flu shot goal to be double what you did last year, and criticism when you're not on target. Expect to be given managers' work phone numbers (reasonable), but have your personal number passed throughout the company without any regard to your preferences. Expect a cheap company in any way possible (they don't want to pay for pharmacist overlap, so there's a lack of floaters, leading to increased denied vacation requests and constant harassment to come in unexpectedly to cover an open shift). Expect a lot of take and no give. Expect to be made to feel like your job is at stake if, for example, your "text message enrollment" numbers don't improve. Expect a barrage of texts on your days off, threats to your job, and last but not least, expect to be extremely undervalued and to question at least once a shift if you're even a good pharmacist, regardless of what praise you've received from your patients, technicians, and previous employers. This isn't pharmacy, this isn't what you got your doctorate for, and this business model is detrimental to the sanctity of our profession.

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5.0
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Pros

They have a good work environment

Cons

Have to work under constant pressure

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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