Pharmacist experience - Pharmacist CVS Health Employee Review

1.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits (401k and insurance ). Would have said the pay but you end up working extra hours that your hourly rate goes down. Extra hours are usually 10 hours a week. At the beginning you may think that you won't work extra but due to their metrics you slowly end up working for free.

Cons

Pressure of the Metrics ( It is normal for a company to have a few metrics but this company has like 100 metrics and you are expected to know each and every single one). Amount of work Constant cutting of your tech hours. I was at a store that did anywhere from 1400 to 1800 scripts sold in a week and I would only get 120 tech hours. Didn't have a staff pharmacist because they pulled my pharmacist to fill in at a store that was a higher volume. Left with floater pharmacist for 4 months. So every day I would come in to red pages. Would constantly call my supervisor and he never did anything to help the problem. I know of a pharmacist that would bring her husband who was a pharmacist to work for free. He worked for CVS part time so that is how he could help her out. So now you have the whole family working for free for this company. While the head of the company reaps the rewards. Supervisor may cut your tech hours to give to another store that is the store that regionals visit more often. CVS wants to degrade our profession and little by little they want to make the pharmacist look less than a professional. Ticking time bomb..... Constant worry when going into work thinking that due to amount of work (phone ringing, technicians interrupting you, having to go to the drive thru or register) you are going to make a mistake and harm someone. I wish there was a law that would take care of the pharmacist more. We need an association that can take care of our profession. But there won't because this is a big company with a lot of money. Crazy number of flu shots ( a really slow store that does only 70 prescriptions a day is required to do 400 plus flu shots). And if you don't make the quota, you will have the supervisor calling you and asking you what you are going to do about it. I have spent hours of my free time going to doctor's office to offer flu shots. Never got paid for that time. Once a month on my day off I would have to go to a meeting from 8 am until 3 p.m. So not only am I working extra hours and coming in the store on days off I also would loose my only day off to go to a meeting. Only to discuss retarded metrics. They have come up with a way to take away the pharmacist bonus. Only get a bonus if the front store has good numbers.

Explore other reviews about CVS Health

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good work culture, great team to work with

Cons

not much , but pay is very less

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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