Pros
- They offer better compensation than the job market offers since they almost never do market research for salaries. - If you're a Korean national or descent, or former employee of Alorica, they would welcome you with open arms. They would nurture and help you develop you.
Cons
Recruitment Operations: - Lacks genuine expertise in recruitment, screening, and interviewing. - Secures clients and job orders first, then conducts minimal or no market research. - They rely on their clients for salary market research. HR: - Prioritizes client demands over employee well-being. - Enforces a rigid, non-negotiable Performance Improvement Plan (PIP) without prior notice, investigation, or due process. - Sets vague, unrealistic PIP goals with no clear metrics for success. - Offers no support and feigns ignorance when employees resign due to unfair pressure. - Easily terminates full-time regular employees over politics, differences in ideas, etc. - They "have a bias" to hire, develop, and promote individuals of Korean nationality or descent, and former employees of Alorica.