A call center job - Insurance Agent CAA Club Group Employee Review

3.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits - 8% pension matching Decent Job security - common in the insurance industry. Points for meeting targets (difficult but doable) which translate to gift cards of various companies - best buy, winners etc. Working from home (pro for me but can be a con for some one else)

Cons

Customers - you are paid to put up with customers who act so entitled and demanding and hurl abuses at you. Pay - at the bottom end of competition Call center - micromanaged environment with calls coming in all day and every minute is tracked. Seniors are given priority for common vacation dates and better shifts.

Explore other reviews about CAA Club Group

5.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Work - Life balance in tact given the work is done remotely from the comfort of my home.

Cons

Other than needing more hours, I cant think of any cons.

3.0
Oct 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place to work here.

Cons

Hr not very.helpful to me

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